One Baseline. One Clock. Zero Ambiguity.
Core Baseline is Armorstack’s deterministic infrastructure operating model: a single unified telemetry and control plane spanning network, cloud/VMware, endpoint, and help desk that establishes one contractually binding definition of normal, degraded, and down across your entire environment. Where regional providers stitch together five vendors’ five monitoring tools and five conflicting SLAs — the Integration Tax — Core Baseline collapses infrastructure operations into one accountable system with one clock, so “whose fault is the outage” stops being a multi-day investigation and starts being a routing decision made in real time. Core Baseline is the standard we operate against; CORE Fabric, Armorstack’s infrastructure intelligence layer currently in development, is the deeper telemetry and controlled-execution technology being built to extend it further — it sits above the operational tools already running your environment today, not in place of them.
Unified Telemetry & Control Plane
Network, cloud/VMware, endpoint, and help desk feed one system of record — not five vendors’ five dashboards.
Baseline Severity Model
Every event is classified against one contractually binding definition of Normal, Degraded, or Down — the same standard everywhere in your environment.
Contractual Countdown Clock
Classified events auto-route to the NOC with a 15-minute, 1-hour, 4-hour, or 24/7 clock already running — a contract term enforced in real time, not a response-time goal in a PDF.
Escalation & SLA-Credit Triggers
Built-in escalation paths and SLA-credit triggers fire automatically when the clock is missed — accountability by default, not by dispute.
Why This Beats a Big Four Roadmap
Global consultancies will design your target-state infrastructure architecture and hand you a transition roadmap, then step back — the operational risk of actually running it lands on your internal team or a separate systems integrator they don’t answer to. Armorstack signs the SLA and staffs the NOC that keeps Core Baseline’s clock running, 24/7/365, under one contract with one accountable vendor.
The Full Infrastructure Stack, Under One SLA
One Armorstack contract covers it all. No more herding six vendors, no integration tax, no finger-pointing when things break.
Managed IT Services
24/7 NOC monitoring, proactive patch management, vendor-agnostic architecture built to standardize your entire environment.
Cloud Infrastructure
AWS, Azure, Google Cloud — provisioned, scaled, and optimized under a single Armorstack SLA. One team accountable across every cloud.
VMware Migration & Modernization
End-of-life escape strategies with zero downtime. We plan the migration, execute it, and keep legacy systems running in parallel.
Help Desk & Desktop Support
Tiered, on-demand technical support with rapid response — real engineers, not an offshore rotation reading a script.
Data Center & Connectivity
Multi-tenant colocation, dedicated internet access, and redundancy planning engineered for uptime, not just uptime marketing.
Network & Wireless Infrastructure
Enterprise Wi-Fi, SD-WAN, switching, firewall micro-segmentation, and 802.1X network access control — the layer every other Core, Sentry, and Citadel system ultimately depends on.
Backup & Data Protection
Immutable backup architecture across on-prem, cloud, and M365/SaaS data, paired with formal disaster-recovery planning and regularly tested restore drills — not just a backup job running quietly in the background.
One Contract, One SLA
No more herding six vendors, no integration tax, no finger-pointing when something breaks. You call one number.
Explore Core’s Managed IT Services
Managed IT Services →
Helpdesk, endpoint management, patch management, network management, and backup/DR coordination under one enforced SLA.
Cloud Migration Services →
End-to-end AWS/Azure/GCP work built around a formal 7-Rs analysis (rehost, replatform, refactor, repurchase, retire, retain, relocate), landing-zone design, infrastructure-as-code delivery, and ongoing FinOps cost optimization after go-live.
Microsoft 365 Management →
Conditional access, license optimization, Exchange/SharePoint governance, and Purview compliance controls mapped to your framework.
Co-Managed IT Services →
Augment an existing internal IT team rather than replace it — shared coverage, escalation paths, and after-hours support.
Co-Managed vs. Fully Managed →
A straight decision guide for choosing between the two models based on internal team size and maturity.
Managed IT Pricing →
What drives per-user and per-device pricing models, and realistic market ranges to budget against.
VMware-to-Alternative Migration →
Navigating Broadcom’s post-acquisition VMware licensing changes with a clear migration path.
IT Help Desk Services →
Tiered service desk support with defined response SLAs, not a phone tree.
Vendor Consolidation →
Reducing tool and vendor sprawl into one accountable relationship.
The Integration Tax →
What vendor sprawl actually costs mid-market IT budgets, and how Core eliminates it.
IT for Manufacturers →
OT/IT convergence-aware managed IT for the production floor.
Managed IT for Healthcare →
HIPAA-aware infrastructure management for clinical environments.
IT Cost Reduction →
A structured approach to optimizing IT spend without cutting capability.
Why operators choose Core
Vendor Consolidation
Armorstack owns the integration layer. You call us. We own the outcome — not a coordination problem across six vendors.
24/7 Operating Layer
Infrastructure designed by senior architects, operated by engineers with 34+ years in the field. Not contractors. Not offshore rotations. Engineers who own the SLA.
Deterministic Architecture
No cloud-native surprises. We build infrastructure you understand. We document decisions. We iterate with you, not around you.
Response Times That Are Actually Enforced
SLA penalties apply for misses — response times are a contract term, not a marketing claim.
Frequently Asked Questions
Ready to Consolidate Vendors and Simplify Your Infrastructure?
One accountable partner for managed IT, cloud, VMware modernization, help desk, and connectivity — under a single SLA for regulated industries including healthcare, financial services, manufacturing, and defense contractors.