Wireless Fire Alarm Monitoring | CITADEL


CITADEL Fire — Wireless Monitoring

Wireless Fire Alarm Monitoring, Free Cellular Communicator Included

UL-listed fire alarm monitoring with a free cellular communicator — no phone line, no upfront hardware cost, and a flat $50/month rate that includes 24/7 UL 827 central station monitoring and your annual NFPA 72 inspection. Live in a single site visit.

Free cellular communicator — $125 value, activated at no cost
$50/month flat — UL-listed 24/7 monitoring included
Wireless install — live in a single visit, no construction
The Problem With POTS-Based Monitoring

Carriers are turning off the phone lines your fire panel depends on.

Most fire alarm monitoring still rides copper POTS lines — and carriers nationwide are actively decommissioning that infrastructure. When the line goes, a panel that can’t communicate to a central station is a code violation waiting to be found at the next inspection.

Most quotes to fix it start with a $1,500+ panel upgrade and a multi-week install. Armorstack closes that gap differently: a free cellular communicator, a flat $50/month all-inclusive contract, and UL-listed 24/7 dispatch from day one — typically live in a single site visit.

This is a monitoring-transition offer, not a full system replacement. If your existing panel needs hardware work beyond a communicator swap, we identify that at the site survey and quote it separately — no surprise change orders after the fact.

What You Get

No upfront cost. No phone line. No downtime.

Free Cellular Communicator

A $125 hardware value, provided and activated at no cost. Zero capital outlay to get your panel off a POTS line.

Cellular Primary Path

No phone line needed. Cellular communication removes POTS dependency, IT involvement, and carrier sunset risk.

$50/Month, All-Inclusive

One predictable, flat cost covers UL-listed 24/7 central station monitoring — nothing extra at billing time.

UL 827 / TMA Five Diamond

NFPA 72 Chapter 26 compliant central station monitoring — satisfies insurance carriers and AHJ requirements without question.

Wireless Install, Single Visit

No conduit, no construction. Certified technicians typically have the communicator live in one site visit.

Annual NFPA 72 Inspection Included

We handle the annual inspection, documentation, and AHJ-ready records — keeping you code-compliant every year.

How It Works

Four steps from site survey to dispatch

Site survey scheduled first. Typically live within days. Compliant for the year.

01

Free communicator

We provide the cellular communicator at no charge. No hardware purchase required from you.

02

Wireless install

No conduit, no construction. Certified technicians have your system live in a single site visit.

03

UL-listed monitoring

Your facility connects to our UL 827 central station immediately. Every alarm dispatched around the clock.

04

Annual inspection covered

We handle the NFPA 72 inspection, documentation, and AHJ sign-off — keeping you code-compliant every year.

Scope of Service

  • Free cellular communicator — $125 value, supplied and activated at no cost, connected to your existing fire alarm control panel.
  • UL-listed 24/7 monitoring at a flat $50/month, delivered via wholesale UL 827 / TMA Five Diamond central-station partnership.
  • Wireless install — typically completed in a single site visit, no conduit or construction required.
  • Annual NFPA 72 inspection with documentation and AHJ-ready records included in the standard agreement.
  • POTS-to-cellular migration for panels currently dependent on a landline facing carrier sunset.
  • Monitoring takeover from an incumbent provider on panels Armorstack did not originally install.
  • Integration with the broader CITADEL platform — fire signals route to the same central station as access control and video monitoring events, for facilities that converge.

Panel hardware upgrades, if needed, are identified at the site survey and quoted separately — never assumed or bundled silently into the $50/month rate. Every engagement starts with a site survey.

Markets Served

Built for code-driven environments

Wherever NFPA 72 applies, our submittal packages cite the section numbers. Plan reviewers notice. Insurance carriers approve.

HealthcareAssisted Living / CBRFK-12 EducationRetailBusiness & OfficeIndustrial & ManufacturingAssembly & Houses of WorshipCommercial Real EstateProperty Management

Part Of The Converged Stack

One trusted partner replaces four vendors.

Wireless fire monitoring is one entry point into CITADEL — Armorstack’s converged physical security platform. Fire, access control, video surveillance, and AI analytics unified in a single pane of glass. Ask about the full suite.

CITADEL Fire

Need design, install, or a full panel replacement — not just a communicator swap? NICET-certified fire alarm design, installation, and inspection sits right alongside this monitoring offer.

CITADEL Watch

Add monitored video, intrusion, access exceptions, and PERS to the same UL 827 central station — one portal, one event timeline, across every signal type.

SENTRY

Repeated trouble signals, after-hours dispatch patterns, and panel-communication anomalies can surface as security signals for the SOC to investigate.

VERITY

vCISO and vCIO advisory can map your monitoring program against insurance and compliance requirements — part of a broader security posture, not a standalone checkbox.

Standards We Build To

NFPA 72 (National Fire Alarm and Signaling Code, including Chapter 26 supervising station requirements) · UL 864 (Control Units and Accessories for Fire Alarm Systems, including digital alarm communicator transmitters) · UL 827 (Central Station Alarm Services — our monitoring partner is UL 827 listed) · TMA Five Diamond (The Monitoring Association’s top-tier designation for central station operational excellence) · State & Local AHJ requirements, coordinated and documented per jurisdiction.

NFPA 72UL 864UL 827TMA Five DiamondState & Local AHJ

What We’re Doing Right Now

Active wireless communicator installs and POTS-to-cellular migrations across healthcare, assisted living, education, retail, and industrial facilities facing carrier line-sunset deadlines.

Monitoring takeovers from incumbent providers who stopped responding to service requests, transitioned onto our UL 827 / TMA Five Diamond central station without a system rip-and-replace.

Where we are wholesale to a prime contractor, named-client references are restricted by NDA. Direct references available under qualified-prospect process.

Frequently Asked Questions

Is the cellular communicator really free?
Yes. The cellular communicator — a $125 hardware value — is provided and activated at no cost as part of your monitoring agreement. There is no equipment purchase required to get started.
What does the $50/month cover?
The flat $50/month rate covers UL-listed 24/7 central station fire alarm monitoring. It is an all-inclusive price — nothing extra shows up at billing time for standard monitoring service.
My building still uses a POTS line for fire monitoring. Is that a problem?
It is becoming one. Carriers are actively decommissioning copper POTS lines nationwide, and many fire alarm panels still depend on them for central-station communication. A cellular communicator removes that dependency entirely — no phone line, no carrier sunset risk.
Do I need to replace my existing fire alarm panel?
In most cases, no. The wireless cellular communicator connects to your existing fire alarm control panel’s communication ports. If your panel requires an upgrade to accept a digital alarm communicator, we’ll identify that during the site survey and quote it separately — it is not assumed or bundled into the $50/month rate.
How long does installation take?
Most wireless communicator installs are completed in a single site visit — no conduit, no construction, and no extended facility disruption.
Is the monitoring UL listed?
Yes. Monitoring is delivered through Armorstack’s wholesale partnership with a UL 827 listed and TMA Five Diamond designated central station, compliant with NFPA 72 Chapter 26 supervising station requirements — the standard insurance carriers and AHJs expect.
Is the annual inspection really included?
Yes. Standard monitoring agreements include one annual NFPA 72 inspection with documentation and AHJ-ready records, keeping your facility code-compliant year over year without a separate line-item inspection contract.
Can you take over monitoring on a system another company installed?
Yes. We regularly transition monitoring from incumbent providers onto our wireless cellular communicator and central station, as long as the existing panel can communicate via supported protocols.

Armorstack 24-Hour Monitoring Center

Live operators, every hour, every day.

UL 827 / TMA Five Diamond central station, fully Armorstack-branded and Armorstack-accountable. Every fire, supervisory, and trouble signal monitored and dispatched around the clock — no exceptions.

877-890-5508

Tap to call · 24/7/365

No Upfront Cost · Flat $50/Month

Ready to claim your free communicator?

No upfront cost. $50/month flat rate. UL-listed monitoring from day one. Annual NFPA 72 inspection included.