Genetec is the answer when ‘unified’ actually has to mean unified
Most security platforms claim to integrate access, video, and LPR. In practice the integrations are bolted on at the API layer, the user databases live in different places, and the event log lives in three different systems. The unified pitch usually unravels the first time you try to investigate an incident across all three.
Genetec Security Center was architected from the start as one platform — Synergis access, Omnicast video, AutoVu LPR, and Mission Control all run on one server, share one user database, and write to one event log. Airports, transit agencies, governments, and mature enterprise security operations centers run Genetec because the unified pitch is real, not marketing. We install and service it as an install-supported integrator.
Armorstack is a true integrator. The design engineer, installer, programmer, service technician, and customer success contact all sit inside the same shop — no sub-contractor relay race.
Capabilities & Credentials
Install-Supported Genetec
We install and service Genetec Security Center deployments. We are not a formal channel partner — and we are transparent about that so you can evaluate accordingly — but our engineers have the depth to deliver.
Unified Synergis + Omnicast
Access control and video management on one server, one user database, one event log — the unified architecture investigators actually rely on.
AutoVu LPR
Fixed and mobile LPR with hot-list management, partial-plate search, and investigation workflows well past what most generic LPR platforms offer.
Federation
Multi-site and multi-organization federation. Mutual-aid scenarios — city-to-county, hospital-to-EMS, campus-to-police — are first-class use cases.
Mission Control
Collaborative decision management — standard operating procedures triggered by event types, auditable response chains, after-action analytics.
Camera-Agnostic
Genetec is platform-independent on cameras — Axis, Bosch, Hanwha, AMAG, Digital Watchdog, and other NDAA-compliant lineups all supported.
Scope of Service
- Genetec Security Center design — server architecture, licensing scope (Synergis / Omnicast / AutoVu / Mission Control), federation topology.
- Synergis access install — door controllers, NDAA-compliant readers, credential strategy, integration with HRIS.
- Omnicast video install — camera selection, network design, recording infrastructure, retention policy.
- AutoVu LPR install — fixed cameras at gates, parking, and perimeter; mobile vehicle-mounted units; hot-list integration.
- Mission Control configuration — SOP authoring, event-to-procedure mapping, response audit trail.
- Federation engineering — multi-site or multi-organization federation across Security Center installations.
- Service takeover — audit, document, expand, and service Genetec sites another integrator originally installed.
- 24/7 monitored events — UL 827 central station partnership for video-verified alarm response.
Every engagement is custom-scoped. No packages, no published pricing, no scope-range bands.
Where Genetec Fits Best
Airports & Transit
Federation across terminals, AutoVu LPR at vehicle access points, Mission Control for incident-response coordination across multiple agencies.
Government & Municipal
City-county federation, AutoVu citizen-investigation workflows for police, Mission Control SOPs for emergency response.
Large Enterprise Campuses
Corporate campuses, hospital systems, and university systems where one truly unified platform across access, video, and LPR is worth the investment.
Critical Infrastructure
Restricted Security Area Surveillance for power, water, ports, and other CISA-aligned critical sites.
Genetec Security Center doesn’t operate in isolation
A Genetec Security Center deployment is one piece of a larger physical-and-cyber security stack. Armorstack is a true integrator — every adjacent service is in-house, under one contract.
The Genetec event log feeds SENTRY’s SIEM. Mission Control SOP triggers correlate with cyber detections for converged response.
Server infrastructure, virtualization, network design, and storage for Omnicast retention — delivered under CORE when bundled.
VERITY designs the security-operations governance: SOP authorship, event-tier classification, response audit policy, federation agreements.
Genetec is one of seven CITADEL Gate platforms — Genetec for the enterprise hub, Brivo for satellite sites, AMAG for federal facilities, all under one Armorstack contract.
Standards We Build To
- NDAA Section 889 — non-banned video components on all standard installs (Hikvision, Dahua, and OEM rebrands explicitly excluded).
- UL 294 (access control system units) and UL 1076 (proprietary monitoring) where applicable.
- SOC 2 Type II evidence support — access logs feed VERITY-managed compliance reporting on request.
- HIPAA — physical safeguards (164.310) for door-event log retention and PHI-zone access controls.
- CMMC 2.0 — physical access controls (PE family) for defense-contractor environments.
- Local AHJ coordination — permitting, wiring inspection, and AHJ sign-off on every install.
- FIPS 140-2 validated cryptographic modules supported in Security Center for federal-aware deployments.
- CISA / NERC-CIP alignment for Restricted Security Area Surveillance in critical-infrastructure deployments.
What Our Genetec Deployments Look Like in Production
A regional municipal client federated police, fire, EMS, and city public-works security through one Genetec Security Center deployment. Mutual-aid video sharing during major incidents now happens inside the platform instead of via radio relay. AutoVu LPR at municipal lots feeds the police investigation workflow directly.
A multi-site enterprise replaced three separate platforms — access on one, video on another, LPR bolted on with API duct tape — with Synergis, Omnicast, and AutoVu on Security Center. Investigation time dropped from hours to minutes because the unified event log replaced three different consoles with one.
Frequently Asked Questions
Are you a Genetec partner?
We are an install-supported Genetec integrator — meaning we install and service Genetec Security Center deployments without being a formal channel partner. The other six platforms in CITADEL Gate are formal partner relationships. We’re transparent about that distinction so you can evaluate accordingly.
What does Genetec Security Center include?
Security Center is Genetec’s unified platform: Synergis (access control), Omnicast (video management), AutoVu (LPR), Mission Control (collaborative decision management), and Restricted Security Area Surveillance. The whole suite runs on one server, one user database, and one event log. The unified architecture is Genetec’s main differentiator.
When is Genetec the right pick over Lenel or Avigilon?
Genetec wins when the customer wants one truly unified platform across access, video, LPR, and decision management — and is willing to invest in the project to do it right. Airports, transit, government, and large enterprise campuses with mature security operations centers are typical Genetec customers.
Can Genetec federate across multiple sites?
Yes. Federation is one of Genetec’s strongest features — multiple Security Center installations can share users, credentials, video, and events across sites and even across organizations. Mutual-aid scenarios (city-to-county, hospital-to-EMS) are a classic Genetec use case.
How does AutoVu LPR compare to other platforms?
AutoVu is mature, deeply integrated into Security Center, and supports both fixed cameras and mobile (vehicle-mounted) units. The investigation workflow — search by partial plate, hot-list management, citizen-driven LPR for police investigations — is well past what most generic LPR platforms offer.
Can you take over a Genetec deployment another integrator installed?
Yes. Service takeover does not require us to hold a formal Genetec channel partnership. We have engineers experienced on Security Center who can audit, document, expand, and service existing Genetec sites.
Does Genetec work with NDAA-compliant cameras?
Yes. Security Center is camera-agnostic and supports Axis, Bosch, Hanwha, AMAG, Digital Watchdog, and other NDAA-compliant lines. Camera selection is independent from access-platform choice.
How do I get pricing?
Every CITADEL Gate engagement is custom-scoped and quoted. Genetec licensing is module-based — you pay for the components you actually deploy (Synergis, Omnicast, AutoVu, etc.) rather than an all-in suite. We scope the licensing alongside the install: site assessment first, written line-item quote second.
Get a Scoped Quote
Genetec Security Center design, install, federation engineering, Mission Control configuration, AutoVu LPR deployment, and 24/7 monitored events — under one Armorstack contract.